About the Role
Fēst is a global collective with a mission to transform home cooking through virtual experiences and content that inspire people to enhance their cooking skills more. We are looking for an Operations Coordinator to support the execution of ingredient kits delivered for our turnkey experiences.
This individual reports to the CEO + Founder. The position will be part-time on an as-needed basis. The job may be 100% remote or a combination of remote/in-office.
As a company that values diversity, equity, and inclusion, Fēst seeks individuals of all backgrounds and experiences to apply for this opportunity. We're creating an environment where everyone can thrive. Our customers are global and diverse, so we're building a team that is too.
What You'll Do:
* Order and manage ingredient kit deliveries for turnkey experiences. Supply chain ingredient ordering experience is a plus.
* Be customer-facing support for the successful delivery of ingredient kits.
* Cost ingredient kits for seasonal menu selections.
* Manage a database of guest lists and ingredient kit check lists.
Requirements
You have experience ordering ingredients for a restaurant kitchen or store, not required but certainly a plus.
You are customer-obsessed—you understand how to speak to them at every point of the operations funnel.
You thrive in a fast-paced environment.
You are incredibly organized and able to juggle a variety of priorities.
You have an ambitious go-getter attitude, organized, solution-oriented and patient.
Must be based in the United States.
About the Company
Fēst (www.festcooking.com) is an online, educational platform connecting home cooks to professional chefs, cooks, bartenders, sommeliers and expert home cooks to learn skills and recipes. Professional chefs share knowledge, verbal instruction, answer questions and provide feedback to home cooks through virtual one-on-one classes. This connection between a professional chef and a home cook has been previously limited to cookbooks, how-to tutorials and recipes, and meal subscription boxes.
Fēst launched at a moment in time where there is an abundant amount of cooking information available online and the demand for customized and on-demand services are becoming the norm. To date, there is little to no real-time connection between professional chefs and home cooks. We're excited to partner with expert chefs around the globe to share their knowledge, skill and passion to cooking curious people so they may cook with confidence at home.